Payment Policy

Thank you for shopping with Perfume2Spray. We strive to provide a secure, convenient, and hassle-free payment experience. This Payment Policy explains the payment methods available on our website and the terms governing payments.

1. Accepted Payment Methods

We currently accept the following payment options for orders placed within India:

Online Payments

Customers can securely pay using:

UPI

Credit Cards

Debit Cards

Net Banking

Digital Wallets (where supported by the payment gateway)

All online transactions are processed through secure and encrypted payment gateways to ensure the safety of your payment information.

Cash on Delivery (COD)

We also offer Cash on Delivery (COD) on eligible orders and serviceable PIN codes across India.

Please note:

COD availability depends on your delivery location and courier partner serviceability.

Certain products, locations, or high-value orders may not be eligible for COD.

We reserve the right to disable COD for selected orders at our discretion.

2. Order Confirmation

Online Payment Orders: Your order will be confirmed only after successful payment authorization and verification.

COD Orders: COD orders may require confirmation through phone call, SMS, WhatsApp, or email before dispatch. Failure to confirm may result in cancellation of the order.

3. Payment Security

We prioritize the security of your transactions.

All online payments are processed through trusted and secure payment gateway providers.

Perfume2Spray does not store your complete credit card, debit card, CVV, UPI PIN, or banking credentials on its servers.

Payment information is encrypted during transmission.

4. Failed or Unsuccessful Transactions

If your payment is deducted but the order is not confirmed:

Please wait for up to 30 minutes, as payment confirmation may be delayed.

If the transaction fails, the amount will generally be refunded automatically to your original payment method according to your bank's or payment provider's processing timeline.

If the issue persists, please contact our customer support with your payment reference or transaction ID.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

Applicable taxes, if any, will be displayed during checkout.

6. Order Cancellation and Refunds

If an order is cancelled by Perfume2Spray after successful online payment, the eligible refund will be processed to the original payment method within the applicable processing timeline.

Refunds, where applicable, will be governed by our Refund and Replacement Policy.

7. Fraud Prevention

To protect our customers and business, we reserve the right to:

Verify payment details before processing an order.

Cancel orders suspected of fraud, unauthorized transactions, or misuse.

Request additional identity or address verification if required.

8. Contact Us

If you have any questions regarding payments or experience any payment-related issues, please contact us:

Perfume2Spray

Email: care@perfume2spray.com

Phone: +91 92205 02764

Website: https://www.perfume2spray.com